Save On Foods Sucks

Posted on April 8, 2008
Filed Under Personal |

Dear Save On Foods,

If I forget my Save On card at home, why can’t I just give you my phone number like I can at every other store? I’m pretty sure you asked me for my number when I first signed up for the card. What’s the deal?

The only reason I didn’t drop my groceries and walk out of the store was because I had put in a significant effort of my own time to go around your store and pick them up. And, luckily for you, you’re still cheaper than Safeway on most items, even when I don’t get the card discount.

Of course, it doesn’t matter. I rarely shop within your walls. And, I’ll be less likely to do so in the future.

Respectfully,

Adam Snider

Post Script: Jay makes a valid point in the comments, which is probably the reason why Save On requires you to have your card, and not just your phone number (and it’s probably also the reason why you can bring in your receipt and your card at a later time to get your discount and points).

Comments

7 Responses to “Save On Foods Sucks”

  1. allan on April 8th, 2008 10:31 pm

    I have one of those key-chain things for save-on.

    I don’t even know who’s card its for, not mine because I don’t have one and have never signed up. Its my way of getting savings while maintaining a tin-foil hat level of insane paranoia.

  2. Adam Snider on April 8th, 2008 10:35 pm

    I used to have one of the key-chain things, too. I have no idea what happened to it.

  3. Jay on April 8th, 2008 11:37 pm

    Because there are points attached to your card. Say you have 90,000 points I could redeem them for free stuff. The Safeway card had no value ie no points collected

  4. Adam Snider on April 9th, 2008 9:40 am

    That’s a very good point, Jay. I didn’t even think of that, thanks for pointing it out. :)

  5. Scott on April 10th, 2008 12:50 am

    I don’t understand; why can’t the SaveOn points be attached to both the card AND phone number? I could be missing something, but the fact that points are associated with the card doesn’t sound like a good reason to prevent customers from receiving the discount by using their phone no. Say, the customers who don’t shop ofter enough to collect reward points?

  6. Adam Snider on April 10th, 2008 9:22 am

    Scott, I think it’s to prevent people from going in and redeeming your points by simply giving your phone number and pretending to be you or someone in your family (since you can have up to 4 copies of the same card, for different members of your family).

    However, I can think of a really simple way to solve this problem: allow people to use their phone number to receive discounts and points, but require them to physically have their card with them in order to actually redeem those points.

  7. Scott on April 11th, 2008 9:55 pm

    That’s a fair enough reason I suppose. And an even better alternative you provided :)

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